Privacy Policy

TEMPLATE: have this reviewed before publishing.

Template policy: have this reviewed by a qualified professional and complete the bracketed details before publishing.

Who we are

This website is operated by Lovathai Spa, Office No 1, Sahara Tower CHS Ltd, Building No 1, 2nd Floor, Sahar Road, Chakala, Andheri (Parsi Wada), Mumbai, Maharashtra 400099. [Registered business name to confirm.]

Information we collect

When you use the enquiry form, we collect your name, email address, phone number, treatment of interest, preferred date and time, and any message you choose to write. Please do not include sensitive medical details unless necessary.

Why we collect it

We use this information only to respond to your enquiry, discuss availability, and arrange and confirm an appointment.

How your enquiry is handled

Your enquiry is sent by email to the spa through an authenticated email (SMTP) connection. This website does not store enquiries in a database. Copies exist in the spa's email system.

Sharing your information

We do not sell your information. It is shared only with service providers needed to deliver email and host this website. [Confirm providers.]

Security

We take reasonable steps to protect your information, including validating form input and using authenticated email. No method of transmission over the internet is completely secure.

Retention and deletion

[To confirm: how long enquiry emails are kept.] You can ask us to delete your enquiry at any time by contacting us.

Cookies, analytics and advertising

[Update if analytics or advertising tags are added. Where required, consent should be obtained before they run.]

Third-party links

This website may link to services such as Google Maps. Those services have their own privacy policies.

Children

This website is not intended for children and we do not knowingly collect their information.

Your choices

You may ask to access, correct or delete the information you have sent us, or ask us to stop contacting you.

Changes to this policy

We may update this policy. The date of the latest update will be shown here. [Date to add.]

Contact us

To ask about your information, call +91 90040 56702 or write to the address above. [Add email address.]